A new auto service company opened near my workplace, so I decided it
would be nice to support a local company over the national company I used in
the past. Because my Subaru Outback was
now three years old, I didn’t feel as compelled to go to the dealer to have
regular maintenance completed. So, I
decided to give this new company a whirl.
I called to make an appointment, and I was greeted by a friendly
gentleman who asked what I was needing.
I told him I needed an oil change.
And this is where the conversation got tricky.
“What type of oil change would you like to get?” the kindly mechanic
asked me. “Umm…an oil change,” I
cautiously replied. He cheerfully
responded, “Let me help here. Do you
want a conventional or synthetic oil change?”
A big pause was followed by, “Umm…I didn’t know there was a difference,
but I would guess I wouldn’t want something synthetic, would I? Maybe I should get the real oil change?” Unbeknownst to me, I had entered the role of
comedian because this man started to laugh.
And by laugh, I mean gut-laugh.
He truly wasn’t being rude at all; he was laughing in delight. After composing himself he said, “Honey,
let’s take a minute to learn together.
If it were my car, I would get the synthetic, because it is better in
the long run for your car. This is one
time where synthetic isn’t a bad thing.
It’ll cost you more, but I believe it is worth the investment.”
I proceeded to thank him for graciously helping me through my
ignorance. His next words were profound,
“You aren’t any different than the rest of us.
We all didn’t know something important at one point in time. That’s why we are here to teach each
other.” He is, of course, correct. For instance, I didn’t attain my doctorate
and write my dissertation without first learning how to craft a sentence. And there was a time when this mechanic
didn’t know all the components that make up a car. Yet today he is a master technician, to which
I am grateful. I may love the world of
wordsmithing, but I’ll leave the automobile talents to him.
It would be a kinder world if everyone gave learners the same grace
the mechanic gave me. He could have
scoffed at my lack of knowledge, but instead he chose to walk alongside and
teach me. Perhaps more people would have
an openness to trying new things and taking new adventures if there was safety
in doing so. We all have areas of
expertise where we can gift our knowledge to others. Conversely, we all have areas of lack where
we can be recipients of the gift of another’s knowledge. Teacher meet
Student. Student meet Teacher.
Changepoints:
Consider a skillset,
hobby, interest, discipline, knowledge, or path you have been curious to
explore:
·
How
could you introduce yourself to this unchartered area?
·
Who
is a trust expert, business, or friend who could impart their wisdom or provide
needed guidance?
·
What
areas of expertise or giftedness have you been given that you could share with
others? How will you go about sharing
this with others?
·
How
does giving and receiving knowledge from others break down barriers tied to
fear?
o
What
would newfound confidence or a newly acquired skillset do for you? For those around you?
o
Why
are we responsible to be good stewards with the gifts and talents we have been
given?
Sometimes
a little motor oil is all a person needs to realize that teaching opportunities
are just a vehicle away.
outSIGHTin, LLC: Creating awareness
as a changepoint for improved organizational results.
No comments:
Post a Comment